Background Healthcare technology leaders are uniquely positioned to influence both product outcomes and the wellbeing of the people who build those products. My doctoral research
Digital health tools have transformed how care providers record, interpret, and deliver care. Yet the success of any health information system (HIS) depends not only
Background Imagine a fictional use case scenario at 3 AM last Tuesday, your friend’s daughter tried to reach crisis support through her mental health app.
Introduction Imagine a fictional scenario where, as a mental health care provider, you have three crisis calls before 10 AM. Let us say Sarah, a
Introduction Healthcare needs are also rapidly changing in the modern world where doctors and patients are highly connected, and digital communication tools in healthcare find
Sanjay’s Story: A QA Lead at the Edge Sanjay leaned back in his chair, eyes scanning yet another batch of defect logs. He had not
Introduction There is this client I worked with a while back in a practice counselling session in the capacity of a Level 3 counsellor. For
Introduction Life has been overwhelming lately for most of us. Between juggling work stuff, family chaos, and just trying to keep our heads above water,
Introduction Imagine sitting in yet another product review meeting and watching the team tear through decisions like they were checking items off a grocery list.
Mental strength is about knowing what to let in, and just as critically, what to block out. It depends on creating boundaries where one is
